Why Choose Us?
When you choose a company to work with, no matter what industry you are in, a successful and memorable experience is a result of a company which is built on great communication. Without this, you won’t know where you stand, but with it, you will form relationships and a rapport which you know you can trust.
LMS essentially offer the services that you need. Accurate evaluations and detailed budgeting, reliable, dependable and independent contractors, achieving deadlines and meeting demands are just some of the key areas that you we can and will assist with.
A reason why so many management companies choose Leasehold Management Services is due to our management system. We understand that you need to be in the know as to what is going on, and this is possible with the systems that we use to manage your property. We remember at all times that YOU are the client and we act on your instructions, endeavouring to protect the property investment made.
One of the keys to successful management is the knowledge that those responsible should be fully aware of current (and proposed) legislation and are aware of their rights, responsibilities and liabilities relating to management.
LMS focus on managing your property in the best way that suits you, and, as an agency we will provide you with a tailored and personal service, and propose solutions for all of your needs. At LMS, we understand that it can sometimes be difficult to feel supported, but Leasehold Management Services are on your side, and aim to provide you with an unparalleled service and wealth of knowledge.
Is my money safe with you?
Yes, your Company/Residents Association will have its own designated Client account, and your funds are held in a trust. You can come in to access and view your records at any time. LMS pride themselves on having an open door, so if you have any problems, then just get in touch. We will use your individual bank account to pay for work that is carried out on your estate, so you can be reassured that your money is not being placed in an umbrella account.
What are your opening hours?
Our offices in High Wycombe are open Monday-Friday 9am – 5pm. You can always contact us by phone or email. If you send your message out of these hours, then we will endeavour to get back to you as soon as possible. We also maintain a 24hr, 7 days a week emergency number.
In the event of an emergency, please call the main office number (01494 464 333) the answer phone will provide an emergency number for the on call property manager.
Will you manage my block?
Leasehold Management Services believe in excelling in service and communication, and so we will always promise that we will provide effective communication to you. Therefore, we focus on the smaller, more localised estates, with a diverse mixture of old and new properties. LMS will arrange an assessment of your property, and will then evaluate the situation and propose the best possible solutions for you. Get in contact to arrange your meeting today.
Does my service charge money go to you?
No, LMS charge a flat rate depending on the size of the property, and also which package option you opt for. The service charge is used for the maintenance and upkeep on the property.
How can I make a complaint?
If you are not happy with any part of your package or service that you have received from LMS, then please do not hesitate to get in contact, we will do our utmost to rectify the situation as quickly as possible.